Support
How Can We Help?
 

Sales Support

Having trouble activating your product? Contact sales support:

Technical Support

Having trouble running LabSim? Contact technical support:

Training Support

Want a complimentary instructor training session? Contact training support:

Support Hours

Monday – Friday 6:00 am to 6:00 pm Mountain Time
(U.S. offices closed on U.S. federal holidays)*

2019 Holiday Closure Schedule

TestOut offices will resume on the first business day after the listed dates. Please plan accordingly.

  • 01/01 | New Year's Day
  • 01/21 | Martin Luther King Day
  • 02/18 | President's Day
  • 05/27 | Memorial Day
  • 07/04 | Independence Day
  • 07/24 | Pioneer Day (Utah State Holiday)
  • 09/02 | Labor Day
  • 11/28 | Thanksgiving
  • 11/29 | Thanksgiving
  • 12/24 | Christmas Eve
  • 12/25 | Christmas

International Offices

Country
Company
Contact
Address
Phone
Email
US
TestOut
Higher Ed East: Steve Eller
Higher Ed West: Chris Barkdull
K12: Aubrey Barnett
50 South Main Street
Pleasant Grove, UT
84062
+1-800-877-4889 ext. 222
+1-800-877-4889 ext. 235
+1-800-877-4889 ext. 219
Canada
TestOut
Higher Ed East: Kent Mahoney
Higher Ed West: Jared Skelton
K12: Aubrey Barnett
50 South Main Street
Pleasant Grove, UT
84062
+1-800-877-4889 ext. 208
+1-800-877-4889 ext. 329
+1-800-877-4889 ext. 219
Latin America & the Caribbean
TestOut
Giovanni Riveros
50 South Main Street
Pleasant Grove, UT
84062 USA
+1-800-877-4889 ext. 324
[email protected] 
Country
Company
Contact
Address
Phone
Email
United Kingdom, Ireland, Europe, Africa & Middle East
TestOut
Giovanni Riveros
50 South Main Street
Pleasant Grove, UT
84062 USA
+1-801-796-5324
[email protected]
Country
Company
Contact
Address
Phone
Email
Australia & New Zealand
Appcon
Jeremy Jacobson
Suite 204
203-233 New South Head Road,
Edgecliff, NSW 2027
+61 2 9302 4299 +61 0421 223 795
[email protected]
Philippines
AAMC Training
Lyn Lapitan
Unit 24H, Fort Palm Spring
Bonafacio Global City
Taguig City
Manila, Philippines
+63 2 831 4406 +63 917 688 5904
[email protected]
India
Digiterati Prakash V 85, First Main Road, Gandhi Nagar Adyar, Chennai – 600 020
+91 99406 23935

[email protected]
Any other Asia-Pacific countries
TestOut
Giovanni Riveros
50 South Main Street
Pleasant Grove, UT
84062 USA
+1-801-796-5324 
[email protected]