Can I use my license for more than one person?
No. Each course or library is licensed for a single user, meaning that it can only be used by one individual. Our courses are not transferable nor are they resalable. Additional libraries or licenses can be purchased at a discounted price (see multi-user licensing for additional information).
Can the TestOut products be loaded on more than one computer?
Yes. Each course is licensed to one user, but for convenience, the Windows client can be loaded on up to seven separate machines (browser access for a single user is available on an unlimited number of computers). Contact customer service if you need access through more computers.
Is there an expiration date on TestOut products?
Yes.
- Course License: LabSim course licenses expire 3 years from the date of activation.
- Site License: Depending on the agreement, site licenses come with a 1-3 year license.
Can I download my product once I have placed an order?
Yes. LabSim is now accessed online. This delivery method means you can have immediate access to your training without having to pay shipping and handling or waiting for your training to be shipped to you. Within minutes of your order, you can start your training. It’s as simple as that. More info
How do updates work?
Minor update changes or fixes to current versions are provided automatically via the LabSim update manager. Major updates or new versions will require new software in order for you to have the most up-to-date training. Please see our product guarantees for update eligibility.
Do you have to be online to use TestOut products?
Yes and No. Each segment of a LabSim course downloads individually as you view it. For example, Section 1.1.1 in a course may be a video. To watch the video the first time, you will need an Internet connection. But after the first time, you can view and review the video without an Internet connection.
While you’re connected to the Internet and viewing the video in Section 1.1.1, content for the next section—1.1.2—begins downloading in the background so that it is ready as soon as you finish 1.1.1. Any course content that has been downloaded through an Internet connection is available for you to view without an Internet connection for 21 days.
Why must I connect at least every 21 days?
TestOut’s LabSim courses are available through online access, but once course content has been downloaded to your computer through an Internet connection, you can access it again for 21 days without an Internet connection. Connecting to the Internet every 21 days gives you access to LabSim’s reporting tools, user groups, and course updates.
If you haven't connected to the Internet within 21 days, you will simply be prompted to connect upon your next LabSim login. For example, if it has been 30 days since you last used LabSim, when you login to LabSim, it will prompt you to establish an Internet connection.
What platforms do TestOut products work on?
Operating systems supported: - Windows 7
- Windows Vista
- Windows XP
Operating systems not supported: - Windows 95
- Windows 98 SE
- Windows ME
- Windows NT
- Windows 2000
What are the system requirements for the software?
Hardware: - Processor: 1.3 GHz
- Free Hard Disk Space: up to 4.5 GB per course
- Memory (RAM): 512 MB
- Monitor: Super VGA
- Color Depth: 32 bit (true color)
- Horizontal x Vertical Resolution: 1024 x 768
- Sound Card: Windows XP/Vista-supported
- User Input: Windows XP/Vista-supported mouse
Software: - Microsoft Silverlight
- Microsoft .Net Framework 3.0 (will be installed if not found on the system)
- Internet Explorer 6.0 Service Pack 2 or later
- Windows Media Player 10.0 or later
Do I need to purchase any additional components to accompany the training?
No. The TestOut training provides complete course instruction, hands-on labs, and certification test prep questions, all of which provide you a complete training experience.
How much time does it take to go through the training material?
On average each course requires approximately 40-50 hours to complete. TestOut self-study courses allow each individual to learn at his or her own pace, as well as review or redo as often as needed
What is the recommended sequence to follow with your LabSim Library?
This is an outline that could be used as a possible sequence for the various certifications. The order and certifications each individual chooses will depend upon his or her interests and needs. This list should not be used as a reference for any official certification requirements. Please see the appropriate certification authority for official and current requirements
CompTIA A+ Certification
- A+ Essentials (Exam 220-701)
- A+ Practical Application (Exam 220-702)
CompTIA Network+ Certification (Exam N10-004)
CompTIA Security+ Certification (Exam SY0-301)
Microsoft Certified Technology Specialist (MCTS) Certification
Choose one Microsoft exam.
Microsoft Certified Systems Administrator (MCSA) Windows Server 2003 Certification
- Required: Managing and Maintaining a Server 2003 Environment (Exam 70-290)
- Required: Implementing a Server 2003 Network Infrastructure (Exam 70-291)
- Choose one:
- Installing, Configuring, and Administering Windows XP Professional (Exam 70-270)
- Configuring Windows 7 (Exam 70-680)
- Configuring Windows Vista (Exam 70-620)
- Add one elective:
- Configuring Windows Vista (Exam 70-620)
- Configuring Windows 7 (Exam 70-680)
- Installing, Configuring, and Administering Windows XP Professional (Exam 70-270)
- Implementing and Managing Exchange Server 2003 (Exam 70-284)
- Implementing and Administering Security in a Server 2003 Network (Exam 70-299)
- Configuring Exchange Server 2007 (Exam 70-236)
- *CompTIA’s Security+ certification
Microsoft Certified Systems Engineer (MCSE) Windows Server 2003 Certification
- *Required: Managing and Maintaining a Server 2003 Environment (Exam 70-290)
- *Required: Implementing a Server 2003 Network Infrastructure (Exam 70-291)
- Required: Planning a Server 2003 Network Infrastructure (Exam 70-293)
- Required: Implementing an Active Directory Infrastructure (Exam 70-294)
- *Choose One:
- Installing, Configuring, and Administering Windows XP Professional (Exam 70-270)
- *Configuring Windows Vista (Exam 70-620)
- *Configuring Windows 7 (Exam 70-680)
- Choose One:
- Designing a Server 2003 Network Infrastructure (Exam 70-297)
- Designing Security for a Windows Server 2003 Network (Exam 70-298)
- Add one elective:
- *CompTIA's Security+ Certification (Exam SYO-301)
- *MCSA
- Configuring Exchange Server 2007 (Exam 70-236)
- Implementing and Managing Exchange Server 2003 (Exam 70-284)
- Designing a Server 2003 Network Infrastructure (Exam 70-297)
- Designing Security for a Server 2003 Network (Exam 70-298)
- Implementing and Administering Security in a Server 2003 Network (Exam 70-299)
- SQL Server 2005 (Exam 70-431)
- Configuring Windows Vista (Exam 70-620)
- Configuring Windows 7(Exam 70-680)
Cisco Certified Network Associate (CCNA) Certification (Exam 640-802)
Microsoft Certified Information Technology Professional (MCITP) Server Administrator Certification
- Required: Server 2008 – Active Directory Configuration (Exam 70-640)
- Required: Server 2008 – Network Infrastructure Configuration (Exam 70-642)
- Required: Server 2008 – Server Administrator (Exam 70-646)
OR
Microsoft Certified Information Technology Professional (MCITP) Enterprise Administrator Certification
- Required: Server 2008 – Active Directory Configuration (Exam 70-640)
- Required: Server 2008 – Network Infrastructure Configuration (Exam 70-642)
- Required: Server 2008 – Applications Infrastructure, Configuring (Exam 70-643)
- Required: Server 2008 – Enterprise Administrator (Exam 70-647)
- Choose one:
- *Configuring Windows Vista (Exam 70-620)
- *Configuring Windows 7 (Exam 70-680)
* = Already completed (if following the sequence listed here)
Does TestOut accept purchase orders?
Yes. Please fax purchase orders to 1-801-785-0575 or e-mail sales@testout.com. Please include Company Name, Bill/Ship To address, Promotion Code, Product(s) purchasing, Enduser's name, Phone, Email, Shipping cost, and Price.