Help

Making a difference means not just creating high quality certification products, it also means providing personal and attentive support if things go wrong. 

 

Help

How can we help? 

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.

Sales Support 

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

E-mail: sales@testout.com
Call: 800-877-4889 
Chat: Chat with sales

Technical Support 

Having trouble installing or running LabSim? Contact technical support:

E-mail: support@testout.com
Call: 800-877-4889
Chat: Support live chat

Training Support 

Want a complimentary personalized training session?  Contact training support:

E-mail: training@testout.com
Call: 800-877-4889 

Support Hours

Monday - Friday 6:00 AM to 6:00 PM Mountain Time
U.S. offices closed on standard U.S. federal holidays*

*2017 Upcoming Holiday Closure Schedule
TestOut offices will be closed on the dates specified.  Technical support will be unavailable and will resume on the first business day after the listed dates.  Please plan accordingly.
  • 1/16 Martin Luther King Jr Birthday
  • 2/20 Presidents Day
  • 5/29 Memorial Day

Remote Support

Use the link below only when instructed by a TestOut support technician.  The technician will provide you with the information required to establish a remote support connection to your computer.

Click Here for Remote Support

"Thank you for the prompt service. Not only do you have a great product, your support is even better."

- Rickman Ras, Field Technician
  Zones Professional Services


"TestOut is a company of professionals who are trained and able to respond to their customers' needs with courtesy and a sense of urgency to satisfy their customers while staying current in their courseware."

- Carol Chapman, Instructor
  New Jersey Career Center

Support: http://www.testout.com/images/backgrounds/support358315BB212FBD6536B64213.jpg?sfvrsn=3