PC Pro Outline

  • Videos: 145 (26:16:08)
  • Demonstrations: 119 (23:49:43)
  • Simulations: 96
  • Fact Sheets: 166
  • Exams: 121
  • Questions: 1059

Contents:

    1. 1.0 Computing Overview
      • 1.1 Course Introduction
        • 1.1.1 PC Pro and A+ Certification (9:03)
      • 1.2 Using the Simulator
        • 1.2.1 Using the Simulator (21:57)
        • 1.2.2 Explore the Lab Interface
        • 1.2.3 Working with Internal Components (20:55)
        • 1.2.4 Connect Internal Components
      • 1.3 Hardware Basics
        • 1.3.1 Computing Basics (17:04)
        • 1.3.2 Computing Facts
        • 1.3.3 External Components (8:14)
        • 1.3.4 Ports and Connectors
        • 1.3.5 Set Up a Computer
        • 1.3.6 Internal Components (4:20)
        • 1.3.7 Exam Questions - Section 1.3
      • 1.4 Operating System Basics
        • 1.4.1 Operating Systems (10:28)
        • 1.4.2 Operating System Facts
        • 1.4.3 Using the Windows Interface (16:52)
        • 1.4.4 Windows Interface Facts
        • 1.4.5 Exam Questions - Section 1.4
    2. 2.0 PC Technician
      • 2.1 Protection and Safety
        • 2.1.1 Safety (5:59)
        • 2.1.2 Safety Measures
        • 2.1.3 ESD (7:35)
        • 2.1.4 Protecting Against ESD (4:54)
        • 2.1.5 ESD Facts
        • 2.1.6 Environmental Concerns (7:12)
        • 2.1.7 Environmental Facts
        • 2.1.8 Exam Questions - Section 2.1
      • 2.2 Professionalism
        • 2.2.1 Professionalism (3:00)
        • 2.2.2 Professionalism Facts
        • 2.2.3 Incident Management (7:17)
        • 2.2.4 Basic Forensic Procedures (18:31)
        • 2.2.5 Incident Response Facts
        • 2.2.6 Exam Questions - Section 2.2
      • 2.3 PC Tools
        • 2.3.1 PC Toolkit (3:17)
        • 2.3.2 Tool Facts
        • 2.3.3 Exam Questions - Section 2.3
      • 2.4 PC Maintenance
        • 2.4.1 PC Maintenance (4:05)
        • 2.4.2 PC Maintenance Facts
        • 2.4.3 Protecting Power (15:40)
        • 2.4.4 Configuring UPS Settings (14:27)
        • 2.4.5 Power Protection Facts
        • 2.4.6 Install a UPS
        • 2.4.7 Exam Questions - Section 2.4
      • 2.5 Troubleshooting Overview
        • 2.5.1 Troubleshooting Process (7:35)
        • 2.5.2 Troubleshooting Process Facts
        • 2.5.3 Exam Questions - Section 2.5
    3. 3.0 System Components
      • 3.1 Cases and Form Factors
        • 3.1.1 Cases and Form Factors (10:04)
        • 3.1.2 System Case Facts
        • 3.1.3 Exam Questions - Section 3.1
      • 3.2 Power Supplies
        • 3.2.1 Power Supplies (10:48)
        • 3.2.2 Power Supply Facts
        • 3.2.3 Identifying Power Supply Components (8:49)
        • 3.2.4 Changing the Power Supply (16:03)
        • 3.2.5 Replace a Power Supply
        • 3.2.6 Exam Questions - Section 3.2
      • 3.3 Motherboards and Buses
        • 3.3.1 Motherboard Components (6:27)
        • 3.3.2 Motherboard Facts
        • 3.3.3 Installing a Motherboard (14:40)
        • 3.3.4 Motherboard Installation Facts
        • 3.3.5 Choose and Install a Motherboard
        • 3.3.6 Exam Questions - Section 3.3
      • 3.4 Processors
        • 3.4.1 Processor Concepts (8:08)
        • 3.4.2 CPU Facts
        • 3.4.3 CPU Performance Facts
        • 3.4.4 CPU Socket Facts
        • 3.4.5 Installing a Processor (5:02)
        • 3.4.6 CPU Installation Facts
        • 3.4.7 Select and Install a Processor 1
        • 3.4.8 Select and Install a Processor 2
        • 3.4.9 Exam Questions - Section 3.4
      • 3.5 Memory
        • 3.5.1 Memory (7:09)
        • 3.5.2 Memory Types (13:09)
        • 3.5.3 RAM Facts
        • 3.5.4 Memory Factors (13:12)
        • 3.5.5 Memory Speed (17:50)
        • 3.5.6 Memory Characteristics
        • 3.5.7 Memory Forms (8:20)
        • 3.5.8 Memory Form Comparison
        • 3.5.9 Selecting the Correct Memory Module (10:26)
        • 3.5.10 Installing Memory (5:01)
        • 3.5.11 Memory Installation Facts
        • 3.5.12 Select Memory by Sight
        • 3.5.13 Install Triple Channel Memory
        • 3.5.14 Exam Questions - Section 3.5
      • 3.6 BIOS
        • 3.6.1 BIOS and CMOS (13:13)
        • 3.6.2 PC Boot Process (4:55)
        • 3.6.3 BIOS and CMOS Facts
        • 3.6.4 Editing the BIOS 1 (17:05)
        • 3.6.5 Editing the BIOS 2 (22:16)
        • 3.6.6 Flashing the BIOS (10:22)
        • 3.6.7 Find BIOS Settings
        • 3.6.8 Clear CMOS Settings
        • 3.6.9 Exam Questions - Section 3.6
      • 3.7 Expansion Cards
        • 3.7.1 Expansion Buses and Slots (3:36)
        • 3.7.2 Expansion Bus Types
        • 3.7.3 Installing an Expansion Card (5:29)
        • 3.7.4 Install Expansion Cards
        • 3.7.5 Exam Questions - Section 3.7
      • 3.8 Video
        • 3.8.1 Video Cards (3:31)
        • 3.8.2 Video Card Facts
        • 3.8.3 Installing a Video Card (6:41)
        • 3.8.4 Video Card Installation Facts
        • 3.8.5 Upgrade a Video Card
        • 3.8.6 Exam Questions - Section 3.8
      • 3.9 Audio
        • 3.9.1 Digital Audio (9:04)
        • 3.9.2 Sound Cards (7:22)
        • 3.9.3 Sound Card Facts
        • 3.9.4 Managing Audio Devices (15:50)
        • 3.9.5 Sound Card Installation Facts
        • 3.9.6 Sound Card Connectors
        • 3.9.7 Select and Install a Sound Card
        • 3.9.8 Exam Questions - Section 3.9
      • 3.10 Cooling
        • 3.10.1 System Cooling (11:30)
        • 3.10.2 System Cooling Facts
        • 3.10.3 Exam Questions - Section 3.10
    4. 4.0 Peripheral Devices
      • 4.1 Peripheral Devices
        • 4.1.1 Peripheral Devices (4:11)
        • 4.1.2 Peripheral Device Facts
        • 4.1.3 Input Devices (3:32)
        • 4.1.4 Input Device Facts
        • 4.1.5 Connect a KVM Switch
        • 4.1.6 Exam Questions - Section 4.1
      • 4.2 Serial, Parallel, and PS/2
        • 4.2.1 Serial, Parallel, and PS/2 (9:19)
        • 4.2.2 Serial, Parallel, and PS/2 Facts
        • 4.2.3 Serial, Parallel, and PS/2 Connections
        • 4.2.4 Connect Devices
        • 4.2.5 Exam Questions - Section 4.2
      • 4.3 USB
        • 4.3.1 Universal Serial Bus (USB) (15:56)
        • 4.3.2 USB Components (2:00)
        • 4.3.3 USB Facts
        • 4.3.4 Install USB Devices
        • 4.3.5 Install USB Adapter
        • 4.3.6 Exam Questions - Section 4.3
      • 4.4 IEEE 1394 (Firewire)
        • 4.4.1 Firewire (3:31)
        • 4.4.2 Firewire Facts
        • 4.4.3 Connect Firewire Devices
        • 4.4.4 Exam Questions - Section 4.4
      • 4.5 Display Devices
        • 4.5.1 CRT Monitors (15:04)
        • 4.5.2 CRT Monitor Facts
        • 4.5.3 LCD Monitors (6:27)
        • 4.5.4 LCD Monitor Facts
        • 4.5.5 LED and Plasma Monitors (14:54)
        • 4.5.6 LED and Plasma Monitor Facts
        • 4.5.7 Video Interfaces (7:24)
        • 4.5.8 Video Interface Facts
        • 4.5.9 Connect Monitors
        • 4.5.10 Install a VGA Monitor
        • 4.5.11 Choose and Configure a Monitor
        • 4.5.12 Install an HDTV Monitor
        • 4.5.13 Configuring Display Settings (8:46)
        • 4.5.14 Configure Dual Monitors
        • 4.5.15 Video Configuration Facts
        • 4.5.16 Optimizing Video (8:01)
        • 4.5.17 Optimize Video Settings
        • 4.5.18 Exam Questions - Section 4.5
      • 4.6 Device Installation
        • 4.6.1 Device Installation (5:47)
        • 4.6.2 Installing Devices (15:06)
        • 4.6.3 Managing Devices (17:52)
        • 4.6.4 Hardware Device Facts
        • 4.6.5 Device Installation Facts
        • 4.6.6 Manage Devices
        • 4.6.7 Exam Questions - Section 4.6
    5. 5.0 Storage
      • 5.1 Storage Devices
        • 5.1.1 Storage Devices (23:47)
        • 5.1.2 Storage Device Facts
        • 5.1.3 Storage Device Interfaces (7:31)
        • 5.1.4 Storage Device Interface Facts
        • 5.1.5 Exam Questions - Section 5.1
      • 5.2 Floppy Drives
        • 5.2.1 Installing a Floppy Drive (10:52)
        • 5.2.2 Floppy Installation Facts
        • 5.2.3 Install a Floppy Drive
        • 5.2.4 Exam Questions - Section 5.2
      • 5.3 Parallel ATA (IDE)
        • 5.3.1 ATA/IDE Devices (13:55)
        • 5.3.2 Installing an ATA Device (10:05)
        • 5.3.3 ATA Installation Facts
        • 5.3.4 Install PATA Devices
        • 5.3.5 Exam Questions - Section 5.3
      • 5.4 Serial ATA
        • 5.4.1 Serial ATA (9:31)
        • 5.4.2 Installing a Serial ATA Device (5:33)
        • 5.4.3 Serial ATA Installation Facts
        • 5.4.4 Install SATA Devices
        • 5.4.5 Exam Questions - Section 5.4
      • 5.5 SCSI
        • 5.5.1 SCSI (17:39)
        • 5.5.2 SCSI Standards (13:23)
        • 5.5.3 SCSI Standards Facts
        • 5.5.4 Installing a SCSI Adapter and Device (9:15)
        • 5.5.5 Exam Questions - Section 5.5
      • 5.6 Optical Media
        • 5.6.1 CD Drives (11:39)
        • 5.6.2 CD Format Facts
        • 5.6.3 DVD Drives (14:21)
        • 5.6.4 Blu-ray (6:48)
        • 5.6.5 DVD and Blu-ray Facts
        • 5.6.6 Choosing an Optical Drive (4:03)
        • 5.6.7 Choosing an Optical Drive Facts
        • 5.6.8 Exam Questions - Section 5.6
      • 5.7 File System
        • 5.7.1 File System (5:11)
        • 5.7.2 Viewing File System Components (12:49)
        • 5.7.3 File System Facts
        • 5.7.4 Partitions and Disks (22:12)
        • 5.7.5 Partition and Disk Facts
        • 5.7.6 Creating Volumes (16:40)
        • 5.7.7 Create Volumes
        • 5.7.8 Formatting and Converting (17:28)
        • 5.7.9 Format Drives
        • 5.7.10 Disk Status (3:01)
        • 5.7.11 Disk Status Facts
        • 5.7.12 Exam Questions - Section 5.7
      • 5.8 RAID
        • 5.8.1 RAID (13:02)
        • 5.8.2 RAID Facts
        • 5.8.3 Configuring RAID Arrays (16:41)
        • 5.8.4 RAID Configuration Facts
        • 5.8.5 Create RAID Arrays
        • 5.8.6 Implement a RAID Solution
        • 5.8.7 Exam Questions - Section 5.8
      • 5.9 Adding Storage
        • 5.9.1 Adding Storage (10:45)
        • 5.9.2 Creating Mount Points and Extending Volumes (15:32)
        • 5.9.3 Adding Storage Facts
        • 5.9.4 Add Space to Existing Volumes
        • 5.9.5 Exam Questions - Section 5.9
      • 5.10 Disk Optimization
        • 5.10.1 Storage Optimization (19:59)
        • 5.10.2 Optimizing Disks (13:26)
        • 5.10.3 Disk Optimization Facts
        • 5.10.4 Perform Disk Maintenance
        • 5.10.5 Exam Questions - Section 5.10
    6. 6.0 Networking
      • 6.1 Networking Overview
        • 6.1.1 Networking (9:17)
        • 6.1.2 Network Types (9:34)
        • 6.1.3 Networking Facts
        • 6.1.4 Network Topologies (13:27)
        • 6.1.5 Topology Facts
        • 6.1.6 Exam Questions - Section 6.1
      • 6.2 Network Hardware
        • 6.2.1 Network Devices 1 (16:18)
        • 6.2.2 Network Devices 2 (15:46)
        • 6.2.3 Networking Device Facts
        • 6.2.4 Network Adapters (12:13)
        • 6.2.5 Network Adapter Facts
        • 6.2.6 Select and Install a Network Adapter
        • 6.2.7 Exam Questions - Section 6.2
      • 6.3 Networking Media
        • 6.3.1 Cable Media (19:59)
        • 6.3.2 Coaxial Cable Facts
        • 6.3.3 Twisted Pair Facts
        • 6.3.4 Twisted Pair Connector Facts
        • 6.3.5 Fiber Optic Facts
        • 6.3.6 Exam Questions - Section 6.3
      • 6.4 Ethernet
        • 6.4.1 Ethernet (7:26)
        • 6.4.2 Ethernet Facts
        • 6.4.3 Ethernet Standards
        • 6.4.4 Exam Questions - Section 6.4
      • 6.5 Network Addressing
        • 6.5.1 Device Addressing (11:42)
        • 6.5.2 IP Addressing (14:35)
        • 6.5.3 Addressing Facts
        • 6.5.4 Exam Questions - Section 6.5
      • 6.6 IP Configuration
        • 6.6.1 IP Configuration (13:36)
        • 6.6.2 TCP/IP Configuration Methods (7:20)
        • 6.6.3 Configuring TCP/IP Properties (17:36)
        • 6.6.4 IP Configuration Facts
        • 6.6.5 Configure TCP/IP Settings
        • 6.6.6 Configure Alternate TCP/IP Settings
        • 6.6.7 Exam Questions - Section 6.6
      • 6.7 IP version 6
        • 6.7.1 IP version 6 (8:13)
        • 6.7.2 IPv6 Facts
        • 6.7.3 Exam Questions - Section 6.7
      • 6.8 Protocols
        • 6.8.1 Network Protocols (5:03)
        • 6.8.2 Protocol Facts
        • 6.8.3 Exam Questions - Section 6.8
      • 6.9 802.11 Wireless
        • 6.9.1 Wireless Networking (15:46)
        • 6.9.2 Wireless Networking Facts
        • 6.9.3 Wireless Security (10:23)
        • 6.9.4 Wireless Security Facts
        • 6.9.5 Configuring a Wireless Connection (6:47)
        • 6.9.6 Connect to a Wireless Network
        • 6.9.7 Configure a Wireless Profile
        • 6.9.8 Exam Questions - Section 6.9
      • 6.10 Infrared and Bluetooth
        • 6.10.1 Infrared and Bluetooth (4:50)
        • 6.10.2 Configuring Bluetooth Connections (8:21)
        • 6.10.3 Infrared and Bluetooth Facts
        • 6.10.4 Exam Questions - Section 6.10
      • 6.11 Internet Connectivity
        • 6.11.1 Internet Services (21:14)
        • 6.11.2 Internet Connections (13:20)
        • 6.11.3 Internet Connection Facts
        • 6.11.4 Configure a Cable Internet Connection
        • 6.11.5 Configure a DSL Internet Connection
        • 6.11.6 Creating a Dial-up Internet Connection (6:48)
        • 6.11.7 Configure a Dialup Internet Connection
        • 6.11.8 Exam Questions - Section 6.11
      • 6.12 SOHO Configuration
        • 6.12.1 SOHO Configuration (13:36)
        • 6.12.2 SOHO Configuration Facts
        • 6.12.3 Configuring a SOHO Router (8:52)
        • 6.12.4 Access Point Configuration Facts
        • 6.12.5 Configuring a Wireless Access Point (13:42)
        • 6.12.6 Configure a Wireless Infrastructure
        • 6.12.7 Exam Questions - Section 6.12
      • 6.13 Network Utilities
        • 6.13.1 Network Utilities (6:06)
        • 6.13.2 Using Ipconfig (5:36)
        • 6.13.3 Find Configuration Information 1
        • 6.13.4 Find Configuration Information 2
        • 6.13.5 Find Configuration Information 3
        • 6.13.6 Using Ping and Tracert (10:54)
        • 6.13.7 Using Nslookup (4:45)
        • 6.13.8 TCP/IP Utilities
        • 6.13.9 Exam Questions - Section 6.13
      • 6.14 HomeGroup
        • 6.14.1 Implementing HomeGroups (8:31)
        • 6.14.2 HomeGroup Facts
        • 6.14.3 Exam Questions - Section 6.14
    7. 7.0 Printing
      • 7.1 Printers
        • 7.1.1 Printer Types (15:47)
        • 7.1.2 Printer Type Facts
        • 7.1.3 Laser Printers (4:52)
        • 7.1.4 Laser Printing Process (10:08)
        • 7.1.5 Laser Printing Facts
        • 7.1.6 Printer Interfaces (8:36)
        • 7.1.7 Printer Connection Facts
        • 7.1.8 Printer Characteristics Facts
        • 7.1.9 Choose a Printer
        • 7.1.10 Exam Questions - Section 7.1
      • 7.2 Printer Configuration
        • 7.2.1 Printing Configuration (11:55)
        • 7.2.2 Installing a Local Printer (19:20)
        • 7.2.3 Printer Configuration Facts
        • 7.2.4 Select and Install a Printer
        • 7.2.5 Exam Questions - Section 7.2
      • 7.3 Network Printing
        • 7.3.1 Network Printing (8:18)
        • 7.3.2 Installing a Network Printer (18:32)
        • 7.3.3 Network Printing Facts
        • 7.3.4 Configure Network Printing
        • 7.3.5 Exam Questions - Section 7.3
      • 7.4 Printing Management
        • 7.4.1 Configuring Printer Properties (11:21)
        • 7.4.2 Managing Print Jobs (8:29)
        • 7.4.3 Printing Management Facts
        • 7.4.4 Configure Printer Properties
        • 7.4.5 Manage Printing
        • 7.4.6 Exam Questions - Section 7.4
      • 7.5 Printer Maintenance
        • 7.5.1 Maintaining Laser Printers (12:09)
        • 7.5.2 Printer Preventative Maintenance Facts
        • 7.5.3 Exam Questions - Section 7.5
    8. 8.0 Mobile Devices
      • 8.1 Notebook Computers
        • 8.1.1 Notebook Computers (19:31)
        • 8.1.2 Notebook Connectors (10:58)
        • 8.1.3 Notebook Facts
        • 8.1.4 Expansion Card Facts
        • 8.1.5 Notebook Power Facts
        • 8.1.6 Exam Questions - Section 8.1
      • 8.2 Notebook Components
        • 8.2.1 Changing a Notebook Hard Disk (2:43)
        • 8.2.2 Adding Notebook Memory (4:48)
        • 8.2.3 Changing a Notebook Keyboard (4:30)
        • 8.2.4 Replacing LCD Components (17:49)
        • 8.2.5 Replacing Internal Notebook Components (9:04)
        • 8.2.6 Notebook Upgrade and Repair Facts
        • 8.2.7 Exam Questions - Section 8.2
      • 8.3 Notebook Power Management
        • 8.3.1 Portable Power (9:35)
        • 8.3.2 Configuring Power Options (10:47)
        • 8.3.3 Power Management Facts
        • 8.3.4 Edit Power Options
        • 8.3.5 Create a Power Plan
        • 8.3.6 Exam Questions - Section 8.3
      • 8.4 Mobile Devices
        • 8.4.1 Mobile Device Overview (14:19)
        • 8.4.2 Mobile Device Facts
        • 8.4.3 Networking Mobile Devices (10:08)
        • 8.4.4 Synchronizing Mobile Devices (7:07)
        • 8.4.5 Securing Mobile Devices (11:05)
        • 8.4.6 Configuring Email on Mobile Devices (4:57)
        • 8.4.7 Maintaining Mobile Devices (10:06)
        • 8.4.8 Manage Mobile Devices
        • 8.4.9 Exam Questions - Section 8.4
    9. 9.0 Windows System Management
      • 9.1 Windows System Tools
        • 9.1.1 Using Task Manager (20:48)
        • 9.1.2 Using Control Panel (18:59)
        • 9.1.3 Using Management Consoles (12:43)
        • 9.1.4 Viewing System Configuration Information (15:52)
        • 9.1.5 Using Regedit (8:55)
        • 9.1.6 Windows Utilities Facts
        • 9.1.7 System Commands (17:12)
        • 9.1.8 Exam Questions - Section 9.1
      • 9.2 Preferences and Settings
        • 9.2.1 Personalizing Windows 1 (11:36)
        • 9.2.2 Personalizing Windows 2 (11:43)
        • 9.2.3 Preferences Facts
        • 9.2.4 Exam Questions - Section 9.2
      • 9.3 Performance Monitoring
        • 9.3.1 Performance Monitoring (3:41)
        • 9.3.2 Monitoring System Performance (16:32)
        • 9.3.3 Performance Monitoring Facts
        • 9.3.4 Exam Questions - Section 9.3
      • 9.4 Users and Groups
        • 9.4.1 Users and Groups (9:44)
        • 9.4.2 Managing Users and Groups (14:11)
        • 9.4.3 User and Group Facts
        • 9.4.4 Manage Users and Groups
        • 9.4.5 Managing UAC Settings (11:51)
        • 9.4.6 UAC Facts
        • 9.4.7 Exam Questions - Section 9.4
      • 9.5 Remote Services
        • 9.5.1 Remote Desktop (6:48)
        • 9.5.2 Using Remote Desktop (13:23)
        • 9.5.3 Remote Desktop Facts
        • 9.5.4 Remote Assistance (4:54)
        • 9.5.5 Remote Assistance Facts
        • 9.5.6 Using Remote Assistance (10:22)
        • 9.5.7 Configure Remote Services
        • 9.5.8 Exam Questions - Section 9.5
      • 9.6 Applications
        • 9.6.1 Applications (3:15)
        • 9.6.2 Managing Applications (17:53)
        • 9.6.3 Application Management Facts
        • 9.6.4 Manage Applications
        • 9.6.5 Exam Questions - Section 9.6
      • 9.7 Updates
        • 9.7.1 Updates (6:26)
        • 9.7.2 Update Facts
        • 9.7.3 Using Windows Update (12:36)
        • 9.7.4 Configure Windows Update
        • 9.7.5 Performing a Firmware Update (10:21)
        • 9.7.6 Exam Questions - Section 9.7
      • 9.8 System Protection
        • 9.8.1 System Protection (12:30)
        • 9.8.2 Backup Facts
        • 9.8.3 Creating Backups in Windows Vista and Windows 7 (10:03)
        • 9.8.4 Back Up the Computer
        • 9.8.5 Using Restore Points (18:52)
        • 9.8.6 Create a Restore Point
        • 9.8.7 Using Previous Versions (12:20)
        • 9.8.8 Exam Questions - Section 9.8
      • 9.9 Virtual Memory
        • 9.9.1 Virtual Memory (9:43)
        • 9.9.2 Managing the Paging File (8:01)
        • 9.9.3 Virtual Memory Facts
        • 9.9.4 Configure Virtual Memory
        • 9.9.5 Exam Questions - Section 9.9
    10. 10.0 System Implementation
      • 10.1 Component Selection
        • 10.1.1 Component Selection (21:06)
        • 10.1.2 Component Selection Facts
        • 10.1.3 Exam Questions - Section 10.1
      • 10.2 Windows Pre-installation
        • 10.2.1 Windows Versions (9:33)
        • 10.2.2 Pre-installation Planning (11:04)
        • 10.2.3 Windows Versions Facts
        • 10.2.4 Installation Planning Facts
        • 10.2.5 Verifying System Compatibility (5:01)
        • 10.2.6 Exam Questions - Section 10.2
      • 10.3 Windows Installation
        • 10.3.1 Windows Installation (9:17)
        • 10.3.2 Preparing Disks for Installation (13:09)
        • 10.3.3 Prepare Disks for Installation
        • 10.3.4 Installing Windows (8:33)
        • 10.3.5 Installation Facts
        • 10.3.6 Exam Questions - Section 10.3
      • 10.4 Post Installation
        • 10.4.1 Post Installation (1:07)
        • 10.4.2 Post Installation Facts
        • 10.4.3 Migrating User Data (8:07)
        • 10.4.4 Exam Questions - Section 10.4
      • 10.5 Virtualization
        • 10.5.1 Virtualization Overview (15:01)
        • 10.5.2 Virtualization Facts
        • 10.5.3 Virtual Networking (6:09)
        • 10.5.4 Creating a Virtual Machine (19:02)
        • 10.5.5 Virtual Machine Security (16:44)
        • 10.5.6 Virtual Machine Security Facts
        • 10.5.7 Enable VT in the BIOS
        • 10.5.8 Exam Questions - Section 10.5
    11. 11.0 File Management
      • 11.1 File Locations
        • 11.1.1 System File Locations (11:59)
        • 11.1.2 File Location Facts
        • 11.1.3 Implementing Libraries (6:32)
        • 11.1.4 Library Facts
        • 11.1.5 Exam Questions - Section 11.1
      • 11.2 Managing Files
        • 11.2.1 File and Folder Properties (6:07)
        • 11.2.2 Managing Files 1 (14:31)
        • 11.2.3 Managing Files 2 (9:41)
        • 11.2.4 File Extension Facts
        • 11.2.5 Attribute Facts
        • 11.2.6 Manage Files
        • 11.2.7 Using the Command Prompt (2:22)
        • 11.2.8 Managing Files and Directories 1 (20:32)
        • 11.2.9 Managing Files and Directories 2 (20:47)
        • 11.2.10 File Management Commands
        • 11.2.11 Manage Files and Folders
        • 11.2.12 Exam Questions - Section 11.2
      • 11.3 NTFS Permissions
        • 11.3.1 NTFS Permissions (7:37)
        • 11.3.2 Configuring NTFS Permissions (16:41)
        • 11.3.3 NTFS Permission Facts
        • 11.3.4 Configure NTFS Permissions
        • 11.3.5 Exam Questions - Section 11.3
      • 11.4 Shared Folders
        • 11.4.1 Shared Folders (4:21)
        • 11.4.2 Sharing Folders 1 (13:27)
        • 11.4.3 Sharing Folders 2 (10:44)
        • 11.4.4 Configuring Share and NTFS Permissions (23:14)
        • 11.4.5 Shared Folder Facts
        • 11.4.6 Share and Secure Folders
        • 11.4.7 Exam Questions - Section 11.4
      • 11.5 Offline Files
        • 11.5.1 Using Offline Files (13:06)
        • 11.5.2 Offline File Facts
        • 11.5.3 Exam Questions - Section 11.5
    12. 12.0 Security
      • 12.1 Best Practices
        • 12.1.1 Best Practices for Securing Workstations (14:09)
        • 12.1.2 Workstation Security Facts
        • 12.1.3 Implement Workstation Security
        • 12.1.4 Exam Questions - Section 12.1
      • 12.2 Physical Security
        • 12.2.1 Physical Security (19:39)
        • 12.2.2 Physical Security Facts
        • 12.2.3 Data Disposal and Destruction (10:05)
        • 12.2.4 Wiping a Disk (7:35)
        • 12.2.5 Configuring a Screen Saver Password (5:20)
        • 12.2.6 Require a Screen Saver Password
        • 12.2.7 Exam Questions - Section 12.2
      • 12.3 Social Engineering
        • 12.3.1 Social Engineering (8:25)
        • 12.3.2 Social Engineering Facts
        • 12.3.3 Exam Questions - Section 12.3
      • 12.4 BIOS Security
        • 12.4.1 BIOS Security (9:52)
        • 12.4.2 Configuring BIOS Security Settings (8:04)
        • 12.4.3 BIOS Security Facts
        • 12.4.4 Configure BIOS Security
        • 12.4.5 Exam Questions - Section 12.4
      • 12.5 Malware Protection
        • 12.5.1 Malware (3:39)
        • 12.5.2 Implementing Malware Protection (4:57)
        • 12.5.3 Malware Facts
        • 12.5.4 Malware Protection (13:08)
        • 12.5.5 Implementing Virus Protection (15:25)
        • 12.5.6 Malware Protection Facts
        • 12.5.7 Exam Questions - Section 12.5
      • 12.6 Authentication
        • 12.6.1 Authentication (16:34)
        • 12.6.2 Authentication Facts
        • 12.6.3 Password Facts
        • 12.6.4 Configuring Password Policies (13:52)
        • 12.6.5 Enforce Password Settings
        • 12.6.6 Using a Biometric Scanner (3:41)
        • 12.6.7 Managing Authentication 1 (13:10)
        • 12.6.8 Managing Authentication 2 (11:20)
        • 12.6.9 Authentication Management Facts
        • 12.6.10 Exam Questions - Section 12.6
      • 12.7 Encryption
        • 12.7.1 Encryption (5:08)
        • 12.7.2 Encryption Facts
        • 12.7.3 Encrypting Files (8:45)
        • 12.7.4 Encrypt Files
        • 12.7.5 Exam Questions - Section 12.7
      • 12.8 Network Security
        • 12.8.1 Wired Network Security Best Practices (17:45)
        • 12.8.2 Wired Network Security Facts
        • 12.8.3 Wireless Network Security Best Practices (14:57)
        • 12.8.4 Wireless Network Security Facts
        • 12.8.5 Exam Questions - Section 12.8
      • 12.9 Firewalls
        • 12.9.1 Introduction to Firewalls (8:01)
        • 12.9.2 Firewalls (10:39)
        • 12.9.3 Configuring Windows Firewall (3:50)
        • 12.9.4 Configuring a Network-Based Firewall (13:46)
        • 12.9.5 Firewall Facts
        • 12.9.6 Configure the Windows Firewall
        • 12.9.7 Exam Questions - Section 12.9
      • 12.10 Proxy Servers
        • 12.10.1 Proxy Servers (4:49)
        • 12.10.2 Configuring Proxy Settings (5:25)
        • 12.10.3 Proxy Server Facts
        • 12.10.4 Use a Proxy Server
        • 12.10.5 Exam Questions - Section 12.10
    13. 13.0 Troubleshooting
      • 13.1 Motherboard, RAM, and CPU Troubleshooting
        • 13.1.1 Common Motherboard, RAM and CPU Issues (22:16)
        • 13.1.2 Troubleshoot System Power
        • 13.1.3 Troubleshoot Power Supply Problems
        • 13.1.4 Processor Troubleshooting (10:13)
        • 13.1.5 Processor Troubleshooting Facts
        • 13.1.6 Troubleshoot Processor Installation 1
        • 13.1.7 Troubleshoot Processor Installation 2
        • 13.1.8 Memory Troubleshooting (9:29)
        • 13.1.9 Testing Memory (9:03)
        • 13.1.10 Memory Troubleshooting Facts
        • 13.1.11 Troubleshoot Memory 1
        • 13.1.12 Troubleshoot Memory 2
        • 13.1.13 Exam Questions - Section 13.1
      • 13.2 Storage Troubleshooting
        • 13.2.1 Common Storage Issues (20:08)
        • 13.2.2 Storage Troubleshooting Facts
        • 13.2.3 Troubleshoot Floppy Configuration
        • 13.2.4 Troubleshoot PATA Devices
        • 13.2.5 Exam Questions - Section 13.2
      • 13.3 Video Troubleshooting
        • 13.3.1 Common Video and Display Issues 1 (14:58)
        • 13.3.2 Common Video and Display Issues 2 (11:03)
        • 13.3.3 Video Troubleshooting (15:19)
        • 13.3.4 Video Troubleshooting Facts
        • 13.3.5 Exam Questions - Section 13.3
      • 13.4 Network Troubleshooting
        • 13.4.1 Common Wired and Wireless Network Issues (20:52)
        • 13.4.2 Network Troubleshooting 1 (4:34)
        • 13.4.3 Network Troubleshooting 2 (17:02)
        • 13.4.4 Troubleshooting Network Connectivity 1 (19:50)
        • 13.4.5 Network Troubleshooting Facts 1
        • 13.4.6 Troubleshooting Network Connectivity 2 (12:20)
        • 13.4.7 Network Troubleshooting Facts 2
        • 13.4.8 Fix a Network Connection 1
        • 13.4.9 Fix a Network Connection 2
        • 13.4.10 Exam Questions - Section 13.4
      • 13.5 Operating System Troubleshooting
        • 13.5.1 Common Operating Systems Issues 1 (17:03)
        • 13.5.2 Common Operating Systems Issues 2 (14:33)
        • 13.5.3 Troubleshooting Applications (25:05)
        • 13.5.4 Application Troubleshooting Facts
        • 13.5.5 Windows Boot Process (13:32)
        • 13.5.6 Boot Process Facts
        • 13.5.7 Modifying the Boot Order (8:46)
        • 13.5.8 Configure the Boot Order
        • 13.5.9 Troubleshoot the Boot Order
        • 13.5.10 Exam Questions - Section 13.5
      • 13.6 Windows Recovery
        • 13.6.1 System Recovery (13:53)
        • 13.6.2 Using Windows Recovery Options (17:42)
        • 13.6.3 Using Restore Tools (20:08)
        • 13.6.4 System Recovery Facts
        • 13.6.5 Exam Questions - Section 13.6
      • 13.7 System Errors
        • 13.7.1 Troubleshooting Lockups (16:08)
        • 13.7.2 System Errors Facts
        • 13.7.3 Boot Options (1:52)
        • 13.7.4 Using Advanced Boot Options (14:55)
        • 13.7.5 Windows Boot Options
        • 13.7.6 Startup Errors (20:18)
        • 13.7.7 Startup Error Facts
        • 13.7.8 Troubleshoot System Startup 1
        • 13.7.9 Troubleshoot System Startup 2
        • 13.7.10 Troubleshoot System Startup 3
        • 13.7.11 Troubleshoot System Startup 4
        • 13.7.12 Exam Questions - Section 13.7
      • 13.8 Security Troubleshooting
        • 13.8.1 Common Security Issues (15:36)
        • 13.8.2 Security Troubleshooting Facts
        • 13.8.3 Exam Questions - Section 13.8
      • 13.9 Notebook Troubleshooting
        • 13.9.1 Common Notebook Issues (17:45)
        • 13.9.2 Troubleshooting Power (8:12)
        • 13.9.3 Troubleshooting Video (12:10)
        • 13.9.4 Troubleshooting Components (10:32)
        • 13.9.5 Notebook Troubleshooting Facts
        • 13.9.6 Notebook Maintenance Facts
        • 13.9.7 Exam Questions - Section 13.9
      • 13.10 Printer Troubleshooting
        • 13.10.1 Common Printing Issues (21:08)
        • 13.10.2 Printer Troubleshooting (4:01)
        • 13.10.3 Troubleshooting Printing (22:04)
        • 13.10.4 Printing Troubleshooting Facts
        • 13.10.5 Exam Questions - Section 13.10
      • 13.11 Device Troubleshooting
        • 13.11.1 Device Troubleshooting (2:52)
        • 13.11.2 Troubleshooting Devices (13:45)
        • 13.11.3 Device Troubleshooting Facts
        • 13.11.4 Manage Devices 1
        • 13.11.5 Manage Devices 2
        • 13.11.6 Exam Questions - Section 13.11
    14. 14.0 Capstone Exercises
      • 14.1 Build a Computer From Scratch
      • 14.2 Troubleshoot a Malfunctioning Computer
    15. PC Pro Certification Practice Exams
      • Preparing for Certification
        • PC Pro Exam Objectives
        • Certification FAQs
        • How to take the Certification Exam
      • PC Pro Domain 1: Audio (1 lab)
      • PC Pro Domain 2: CPU (4 labs)
      • PC Pro Domain 3: Expansion Slots (1 lab)
      • PC Pro Domain 4: External Devices (5 labs)
      • PC Pro Domain 5: Memory (4 labs)
      • PC Pro Domain 6: Motherboard (1 lab)
      • PC Pro Domain 7: Networking (14 labs)
      • PC Pro Domain 8: Power Supply (3 labs)
      • PC Pro Domain 9: Printing (5 labs)
      • PC Pro Domain 10: Security (8 labs)
      • PC Pro Domain 11: Storage (13 labs)
      • PC Pro Domain 12: System Management (9 labs)
      • PC Pro Domain 13: Video (7 labs)
      • PC Pro Certification Practice Exam (15 labs)
    16. 220-801 Practice Exams
      • Preparing for Certification
        • Exam Objectives
        • Exam FAQs
        • How to Register for an Exam
        • Exam-taking Hints and Tips
      • Domain 1: PC Hardware, All Questions (257 questions)
      • Domain 2: Networking, All Questions (130 questions)
      • Domain 3: Laptops, All Questions (35 questions)
      • Domain 4: Printers, All Questions (39 questions)
      • Domain 5: Operational Procedures, All Questions (50 questions)
      • 220-801 Certification Practice Exam (100 questions)
    17. 220-802 Practice Exams
      • Preparing for Certification
        • Exam Objectives
        • Exam FAQs
        • How to Register for an Exam
        • Exam-taking Hints and Tips
      • Domain 1: Operating Systems, All Questions (209 questions)
      • Domain 2: Security, All Questions (78 questions)
      • Domain 3: Mobile Devices, All Questions (6 questions)
      • Domain 4: Troubleshooting, All Questions (180 questions)
      • 220-802 Certification Practice Exam (100 questions)